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How can you get your clients, associates, or management to remember what you say? To make your message memorable, they are 6 principles of stickiness: Simple – less is more Unexpected – break the expectations of a pattern Concrete – show, do not tell Credible – make people believe what we have to say Emotional – Get people to care Stories – They are your best chance for your message to be remembered. Try that and let me know how it worked for you! #bounceforward #crisis #resi

Is the end of the COVID19  Lockdown really the end of the crisis? What should Management Teams be communicating to their employees & external stakeholders at this point of the Crisis? Should CEO’s have the answers to everything? This second Speak4Impact interview will address the importance of having a comprehensive communication strategy plan for exiting the current lockdown. For this topic, I choose to interview Emmanuelle Hervé, CEO of EH&A Consulting, a Paris based Crisis

In the tertiary sector, the big reset is doing work at home. Habits and communication have been tested over the last 2 weeks. One minute you talk to your team, the next one you are helping little Joe to complete his school report. Shifting from one unrelated topic to another, interacting with different stakeholders. We are shifting and moving into the new norm, setting boundaries, rules, but so many questions remain without answer. Here are 3 communication elements to think a